Senior Manager, CRM Tooling & Integrations

Added
3 days ago
Type
Full time
Salary
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Related skills

shopify api webhooks braze cdp

πŸ“‹ Description

  • Unblock lifecycle marketing by resolving tooling, data, and integration issues across Braze/CDP
  • Translate marketing needs into clear technical briefs to reduce back-and-forth with Eng/Data teams
  • Ongoing CDP health, identity resolution, event reliability, and data integrity
  • Lead transactional email migration into ESP and improve reliability of transactional flows
  • Identify and prioritize CRM tech debt, noisy event data, and fragile integrations
  • Develop and maintain a 12–24 month CRM tooling roadmap grounded in ROI and scalability

🎯 Requirements

  • 6–8+ years of relevant experience in MarTech, CRM systems, or lifecycle enablement
  • Hands-on experience owning or influencing an ESP (Braze strongly preferred)
  • Experience working with a CDP or customer data platform
  • Strong conceptual understanding of APIs, webhooks, event tracking, and identity resolution
  • Experience within the Shopify ecosystem, including custom integrations
  • Proven ability to scope and project-manage cross-functional technical initiatives

🎁 Benefits

  • Competitive compensation and benefits
  • Employer-paid health, medical, and dental
  • 401k with match and paid parental leave
  • Snacks, socks, and a relaxed office
  • Flexible paid time off for full-time staff
  • Equity for all full-time employees
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