Senior Manager - Client Services

Added
less than a minute ago
Type
Full time
Salary
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Related skills

crm data analytics account management digital marketing pharma

πŸ“‹ Description

  • Maintain and grow key client relationships to maximize ROI and renewals.
  • Influence the Ostro product roadmap with client input.
  • Manage large enterprise accounts, budgets, and tight timelines.
  • Translate analytics and KPI data into actionable insights.
  • Collaborate across teams to align on strategy and delivery.
  • Travel as needed, minimum quarterly per client.

🎯 Requirements

  • 4+ years of digital marketing strategy and account management in a healthcare/pharma agency.
  • Deep understanding of the digital ecosystem (websites, banners, social) with pharma launches; PromoMats submissions.
  • Proven track record managing complex enterprise books and expanding business.
  • Strong ability to translate analytics, KPI dashboards, and campaign data into insights.
  • Willingness to travel, minimum once per quarter per client.
  • Nice to have: Veeva Vault PromoMats/CRM experience.

🎁 Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
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