Senior Manager, Box Consulting Strategy and Operations

📋 Description

• Partner with Consulting leadership to set services strategy and operating model.
• Drive operational cadences across bookings, delivery, utilization, and revenue.
• Develop and report KPIs for pipeline, bookings, revenue, and capacity.
• Design and scale processes for delivery, subcontracting, and capacity planning.
• Build and scale Partner Services with SLAs, scorecards, and P&L tracking.
• Lead revenue forecasting and delivery performance management; target 70–80% billable.

🎯 Requirements

• 8+ years in Professional Services Ops, Business Ops, or Strategy; 5+ years in leadership.
• Strategic thinking with scalable processes and measurable impact.
• Forecasting, planning, and analytics experience in high-growth SaaS.
• Understanding of consulting/service financials including utilization, margin, and ASC-606.
• Data analysis and modeling; advanced Excel; PowerPoint or Google Slides.
• Familiar with PSA solutions (Kantata/OpenAir), Salesforce, and PM tools.

🎁 Benefits

• Healthcare benefits.
• Box Benefits + Perks.
• Pay transparency and inclusive policies.