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nlp python large language models conversational ai information retrieval📋 Description
- Design and build copilot experiences to help agents resolve cases faster.
- Develop systems to detect bad actors, protecting customers and agents.
- Own multi-agent framework components from design to production.
- Develop robust Python apps with focus on reliability, latency, and safety.
- Contribute to design standards, coding practices, and evaluation frameworks.
- Partner with Product, CX, and Security to ensure safe, scalable features.
🎯 Requirements
- 5+ years in ML and software engineering.
- Hands-on with large language models, deep learning, and strong Python.
- Experience with generative AI ecosystems (e.g., Vertex AI, AWS Bedrock).
- Specialized depth in NLP, information retrieval, or conversational AI.
- Strong communication to explain concepts to technical and non-technical audiences.
- Responsible use of generative AI tools in daily workflows.
🎁 Benefits
- Remote-first culture with in-person participation.
- Team and company offsites to foster collaboration.
- Equal opportunity employer; accommodations available.
- Mission-driven work to build open financial systems.
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