Related skills
crm saas data-driven lifecycle customer.ioπ Description
- Own lifecycle strategy across onboarding, activation, retention, and expansion.
- Design programs grounded in usage data, signals, and patterns.
- Support expansion with contextual lifecycle messaging alongside Sales & CS.
- Run structured experiments across messaging, sequencing, timing, and segmentation.
π― Requirements
- Proven experience owning lifecycle/CRM programs at a B2B SaaS.
- Hands-on marketing automation; Customer.io experience is a plus.
- Data-driven: connect lifecycle to product usage, retention, and revenue.
- Strong cross-functional collaborator with Sales, Product, and Engineering.
- You write clearly, think in systems, and ship.
- Nice-to-have: PLG/open source/freemium motions; workflow tooling.
π Benefits
- Competitive compensation.
- Ownership with equity.
- Remote-first across Europe; US hybrid roles.
- Health, dental, and vision coverage.
- Career growth budget for courses and books.
- Remote-friendly culture with regular off-sites.
π Visa sponsorship
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