Provide operational support across enterprise collaboration systems (Zoom, Google Workspace, Microsoft 365)
Maintain internal documentation, knowledge articles, and operating procedures
Work with first-level end-user support for incident resolution and training
Collaborate with Veeva Security for incident investigations and security changes
Support onboarding or rationalization of internal systems
Design, build, and maintain custom tooling and solutions

🎯 Requirements

Bachelor’s degree in IT/CS or related field, or equivalent experience
3+ years administering enterprise systems (Google Workspace, Zoom, or similar)
Experience managing vendor relationships
Ability to learn/adopt new technology quickly
Strong analytical skills to translate requirements into solutions
Must be legally eligible to work in the US

🎁 Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

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