Provide IT support to employees via remote and in-person helpdesk.
Be main IT contact for assigned office with AV, Engineering, and Workplace teams.
Assist onboarding: hardware deployment, setup, and SaaS app administration via SSO.
Maintain in-office AV equipment in conference rooms and provide support.
Support Gmail, Slack, Okta, and Zoom.
Troubleshoot macOS, ChromeOS, and Windows.

🎯 Requirements

3 years of helpdesk support and customer service.
Familiar with macOS, Windows, and ChromeOS.
Self-starter with meticulous attention to detail and follow-through.
You love technology and delivering great customer service.
3+ years of experience with Gsuite.
Familiar with Okta, Jira, and Slack.

🎁 Benefits

Flex First remote work policy
Equity grants and annual refresh grants
Comprehensive benefits and location-based opportunities

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