Related skills
slack onboarding notion google workspace asset management📋 Description
- Handle Level 1/2 support for all Brazilian tickets
- Manage tickets: assignation, categorization, follow-up
- Maintain hardware inventory (laptops, accessories, spare)
- Create/update IT support procedures
- Perform root cause analysis to reduce incidents
- Onboard/offboard users (hardware/software/access)
🎯 Requirements
- 3+ years in a similar IT role
- Autonomous problem solver; confident to work solo in Brazil
- Team player; collaborate with Brazil/France teams
- Precise and organized; asset management priorities
- Technical and curious; learn new tech; willing to experiment
- On-site in Sao Paulo
🎁 Benefits
- Offices in Brazil and France
- Laptops & smartphones provided
- Google Workspace, Slack, Notion access
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