Act as the sole IT person in the UK for Motive’s expanding office
Manage asset lifecycle for end user laptops and office hardware
Diagnose, resolve, and escalate complex hardware, software, and network issues on Windows/macOS
Administer local network infrastructure (Meraki, Ubiquiti) and VPN endpoints
Provision user accounts and permissions for Google Workspace, VPN, Intune, Kandji
Stay current on IT service tools; manage endpoint tools (Kandji, Intune) in hybrid environments

🎯 Requirements

3–5 years in Tier 2 IT Support or similar escalation role
Strong troubleshooting in Windows and macOS; hardware labs and provisioning
Experience with Meraki network devices and ISP coordination
Admin Google Workspace and device mgmt tools (Intune, Kandji)
Certs: CompTIA, Microsoft, Apple, JAMF, Kandji, InTune preferred
Hybrid/on-prem/cloud environments; endpoint security; JAMF/Kandji/Intune admin

🎁 Benefits

Diverse, inclusive workplace; equal opportunity employer

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