Related skills
jira ios google workspace macos vpn📋 Description
- Serve as the primary IT contact for NA/EU employees across local hours.
- Manage full device lifecycle: procurement, setup, and deprovisioning.
- Maintain Toronto IT storage, asset records, network and meeting tech.
- Own local vendor relationships for procurement and support.
- Lead global IT rollouts locally and triage issues before escalation.
- Report on regional ticket trends and asset lifecycle.
🎯 Requirements
- 5+ years IT support with macOS, iOS, and Google Workspace.
- Proficiency with Jira, Kandji, and SOC 2 security.
- Experience in Hub-and-Spoke or global IT structure.
- Self-sufficient IT rep; know when to escalate vs local resolve.
- Strong asset tracking and documentation skills.
- Clear communicator bridging global and local teams.
- Curious about AI and automation for IT efficiency.
🎁 Benefits
- Great Place to Work certified culture.
- Hybrid-flexible work setups.
- Healthcare coverage from day 1.
- Retirement plans with company match.
- Unlimited PTO.
- Annual learning & wellness benefit.
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