Related skills
slack okta windows notion google workspace📋 Description
- First point of contact for IT issues (hardware and third-party accounts).
- Provide 1st/2nd line end-user support; assist BAU and projects.
- Troubleshoot MacBook and Windows hardware; manage IT assets.
- Manage SaaS platforms: Google Workspace, Freshservice, Notion, Slack.
- Ensure security compliance (passwords, MFA, MDM enrollment) and updates.
🎯 Requirements
- Excellent customer service with a can-do attitude.
- Experience supporting Windows and macOS.
- Strong problem-solving and troubleshooting skills.
- Understanding of cyber threats, phishing and mitigation.
- Experience working with third-party vendors.
- Experience working in a remote IT team.
🎁 Benefits
- Transparent culture with collaboration and growth.
- Supportive environment for career development.
- Hub-based culture focused on outcomes over attendance.
- Neurodivergent candidates welcome; accommodations available.
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