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okta windows google workspace macos vpn📋 Description
- Be the primary onsite technical authority for the UK office.
- Triage user support requests; maintain workstations, servers, and cloud environments.
- Diagnose and resolve issues on Windows/Mac endpoints, mobile devices, and cloud tools.
- Provision, configure, and image new laptops and workstations.
- Facilitate onboarding and secure decommissioning of hardware; maintain assets.
- Assist remote/hybrid staff with VPN and MFA setups.
🎯 Requirements
- You have 5+ years of relevant IT support experience.
- Proactive problem solver who identifies root causes.
- You bridge local business needs with global technology standards.
- You thrive in dynamic environments and automate tasks where possible.
- You have experience installing, configuring, and troubleshooting Apple and Windows computers.
- You have admin experience with at least four: Google Workspace, Okta, JAMF, InTune, Atlassian tools, Slack, SnipeIT, or Zoom.
🎁 Benefits
- Best-in-class medical, dental, and vision coverage.
- EAP counseling and mental health support 24/7.
- 5% employer pension contribution into a DC Pension Plan.
- Hybrid work schedule and wellness allowances (gym, meals, commuting).
- Free premium Crunchyroll access and store discounts.
- Professional development opportunities.
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