Senior IT Operations Specialist

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

okta azure powershell bash jira

📋 Description

  • Identify bottlenecks and automate workflows to boost efficiency.
  • Design and maintain onboarding/offboarding and access changes.
  • Standardize deployments with templates and automated provisioning.
  • Create and enforce Technical SOPs; audit locations for security/redundancy.
  • Own complex infrastructure; shield helpdesk from project work.
  • Provide technical guidance and document processes to raise operational excellence.

🎯 Requirements

  • Bachelor’s degree in CS/IT/Systems Eng or related certs (ITIL/CCNA).
  • 5+ years in IT operations, systems engineering, or similar infra.
  • Automation with Okta/Azure AD, MDM, iPaaS (Workato/Tray.io), PowerShell/Bash.
  • Experience deploying physical IT infra across multi-site environments.
  • Deep understanding of networks/protocols beyond basic helpdesk.
  • ITIL; autonomous; Windows/macOS device mgmt; bonus: Retail IT & AV.

🎁 Benefits

  • 100% premiums paid for extended health and dental.
  • Paid parental leave up to 80%.
  • RRSP matching program for permanent staff.
  • 50% discount on Knix products.
  • Mental health support via Employee Assistance Program.
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