Related skills
bash aws python ai rest📋 Description
- Own and maintain core systems (JAMF, Okta, Slack, Jira, Google Workspace)
- Build automations in Okta Workflows or from scratch to reduce tickets
- Write Python and Bash to connect SaaS tools together
- Treat Helpdesk queue as data; analyze, categorize, root-cause
- Partner with Security to ensure tooling is safe by default
- Provide responsive, human-first support; address root causes
- Drive cross-functional IT projects from intake to rollout
- Partner with People to support the employee lifecycle
🎯 Requirements
- 5+ years running and configuring real IT or cloud infrastructure
- 2+ years automation in Workato, Okta Workflows, Python, Bash
- Real AI fluency; used modern AI tools to ship actual work
- Familiarity with JAMF, Okta SSO, Slack, Jira, Google Workspace
- 2+ years in GCP, Snowflake, and/or AWS
- Strong API instincts: REST APIs, webhooks, event hooks
🎁 Benefits
- Hybrid work with Boston office
- AI-native tooling and growth
- Collaborative security and People teams
- Competitive salary and comprehensive benefits
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