Related skills
okta google workspace macos iam kandji📋 Description
- Own onboarding and offboarding end-to-end from day one through departure
- Provide technical support via phone, email, Slack, or remote desktop
- Act as escalation point for complex issues
- Collaborate with IT team to resolve tickets accurately and on time
- Partner with IT Engineering to improve reliability of shared systems
- Administer core SaaS platforms (Okta, Google Workspace, Zoom, Slack, Atlassian)
🎯 Requirements
- 5-7 years in IT Operations or similar
- Deep technical knowledge of macOS
- IAM and SSO/SAML (Okta, Ping, or similar)
- Experience managing SaaS platforms (Okta, Google Workspace, Slack, Zoom)
- Experience with MDM platforms (JAMF, Kandji, or Fleet)
- Jira Service Management (JSM) or similar IT ticketing
🎁 Benefits
- Shared Success: stock equity and ownership
- Health & Wellness: employer-paid health premiums
- Financial Well-being: 401(k), life/disability insurance
- Family Support: Parental Leave and fertility benefits
- Growth & Development: stipends and internal learning
- Time Off & Flexibility: flexible vacation policy
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