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azure aws vmware itsm hyper-v📋 Description
- Lead global IT across service desk, ITSM, infrastructure, cloud, and operations.
- Own the IT roadmap, modernization, service delivery, resilience, and scalability.
- Provide tech leadership across AWS, Azure, VMware, Hyper-V, Cisco UCS, and HCI.
- Oversee escalated incidents, root cause analysis, problem management, and major service disruptions.
- Drive automation, process improvements, vendor management, and cost optimization.
- Partner with Security, Engineering, Product, Finance, and People to enable growth.
🎯 Requirements
- Experience leading IT/infrastructure/service desk/ITSM teams in global or multi-site environments.
- Strong hands-on technical background across hybrid enterprise IT environments.
- Experience with AWS, Azure, VMware, Hyper-V, Cisco UCS, and HCI.
- Strong understanding of ITSM, incident/change/problem management, and service delivery.
- Experience managing technical leads or service desk teams.
- Ability to operate at strategic and hands-on levels, including architecture involvement.
🎁 Benefits
- Innovation at our core; cutting-edge fintech software.
- Collaborative culture with knowledge sharing.
- Flexible work options, remote opportunities, and time off.
- Global opportunities and international projects.
- Competitive compensation and comprehensive benefits.
- Recognition, rewards, and career growth.
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