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kpi customer service inventory management logistics vendor management📋 Description
- Develop international service strategies aligned with global standards.
- Conduct market research to identify gaps and opportunities.
- Recruit and manage regional service teams and providers.
- Oversee day-to-day service operations in LATAM, Asia, Australia.
- Manage spare parts inventory and logistics to minimize downtime.
- Coordinate training and technical support for international teams.
🎯 Requirements
- Experience leading international service operations
- Strong team and vendor management skills
- Ability to set metrics and evaluate performance
- Knowledge of logistics and spare parts management
- Customer relationship management and escalation handling
- Compliance with regulations and reporting
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