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node.js react saas distributed systems typescript📋 Description
- Own day-to-day execution for the Integrations Support squad.
- Provide technical leadership; partner with CS and Engineering.
- Bridge support and engineering; drive fixes and scaling ops.
- Hands-on troubleshooting; implement fixes and improvements.
- Lead retrospectives; surface insights for the roadmap.
- Mentor teammates and influence team success.
🎯 Requirements
- 5+ years in software engineering; 2+ years with enterprise integrations
- Strong technical communication to engineers and non-tech
- Experience on-call rotation across the SDLC
- Deep debugging: logs, APIs, distributed systems
- Open to using AI to amplify skills and impact
- Spanish proficiency (preferred)
🎁 Benefits
- 16 weeks fully-paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for SF/NYC offices
- Family planning benefits
- Matching 401(k) contribution with immediate vesting
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