Related skills
datadog sre jira confluence observability📋 Description
- Create, communicate, and execute incident response for incidents and release regressions.
- Drive incident resolution by partnering with Engineering, Support, and Customer Success.
- Lead projects to improve tools and processes for observability, resiliency.
- Oversee the incident management process and team members resolving incidents.
- Prioritize incidents by urgency and business impact.
- Lead the daily release process as part of release management.
🎯 Requirements
- 5+ years in incident management, operations, or technical support.
- Able to communicate critical issue status to executives, GTM teams, and others.
- Build and maintain relationships with key stakeholders across the business.
- Lead, decide, problem solve, and move between roles within teams.
- Prioritize and execute tasks in a high-pressure environment.
- Experience leading technical incidents to resolution.
🎁 Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Medical, dental, vision, life, and disability coverage
- Family services including fertility benefits and equal paid parental leave
- Professional development with career pathing, learning platforms, yearly stipend
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