Related skills
b2b saas data analysis product analytics sql onboarding📋 Description
- Facilitate integration of key accounts into the platform for smooth onboarding
- Collaborate with internal teams to tailor onboarding solutions
- Analyze product performance and track onboarding metrics
- Train CSMs, Implementation Specialists, and Product Analysts on onboarding
- Support the design of onboarding workflows for new business customers
- Provide data-driven insights to enhance the user experience
🎯 Requirements
- 4-8+ years in implementation (B2B SaaS/fintech/payments)
- Proficient in SQL, APIs, and basic scripting
- PM skills: manage multiple implementations
- Customer-facing: explain technical concepts to developers and stakeholders
- Analytical troubleshooting mindset and workaround creativity
- Startup adaptability in a high-growth environment
🎁 Benefits
- Unlimited time off
- Flexible working
- Easy to access benefits
- Retirement goals
- Equity plan
- Rain Cards
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