Related skills
integrations reporting customer success📋 Description
- Lead mid-market and enterprise customers through successful implementations
- Ensure customers track timelines and achieve time to first value
- Drive value by helping customers navigate and overcome roadblocks
- Own tasks like system design, training, configuration, rollout strategies
- Collaborate with internal teams on post-implementation handoffs, data migration, integrations
- Become a subject matter expert on all Greenhouse products
🎯 Requirements
- Customer-facing experience with global entities and multiple stakeholders
- 2+ years with enterprise customers (1,000+ employees)
- Background delivering complex software implementations and/or technical projects
- Ability to break down terminology for various audiences
- Experience communicating with leadership across customer personas
- Advanced understanding of Greenhouse Recruiting, a plus
🎁 Benefits
- Remote-first with offices in NYC and Ireland; optional coworking spaces
- Performance reviews with actionable feedback and bonuses
- Award-winning culture with inclusive programs and ERGs
- Growth and development opportunities
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