Senior Implementation Consultant

📋 Description

• Serve as a customer’s go-to technical advisor, owning day-to-day project management and escalation for an assigned book of business.
• Act as the subject matter expert of the relationship from business and technical perspectives.
• Manage the overall project charter, collaborating with stakeholders from Sales, Account Management, Marketing, Product, Engineering, Success, Risk, and Support to deliver world class solutions and experiences.
• Maintain highly organized and comprehensive internal and external documentation.
• Provide regular project updates to key stakeholders and executive management.
• Engage with technical stakeholders to solution, document, test, and deploy various integration workflows and configurations.

🎯 Requirements

• 3-5 years of experience in enterprise project management, leading complex, cross-functional projects.
• Experience in designing, testing, and deploying integrated solutions, with a technical understanding of APIs, webhooks, and deployment best practices.
• Strong verbal communication and interpersonal skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
• Detail-oriented with the ability to think strategically and anticipate potential issues and risks.
• Proven experience in developing and implementing new processes, best practices, and supporting resources to drive repeatability and operational efficiency.
• Ability to solve complex technical and operational problems, with a strong focus on delivering exceptional customer experiences.

🎁 Benefits

• Market-leading medical, dental, and vision insurance
• Stock options
• Free Premium-Tier Origin Financial Wellness subscription
• Monthly home-office stipend
• 401k (TransAmerica)
• 12-weeks paid parental leave for birthing and non-birthing parents