Related skills
spanish english regulatory compliance cifas📋 Description
- Gather evidence from flagged data and customer claims
- Investigate suspicious transactions with empathy and detail
- Reassure customers through the fraud process
- Safeguard compromised accounts and remediate
- Advise victims on preventing future fraud
- Communicate with banks, CIFAS, and law enforcement
🎯 Requirements
- Strong English written and spoken skills
- Fluent Spanish written and spoken
- Team player in a technical environment
- Knowledge of UK/EU fraud regulations
- Understanding fraud typologies and risks
- Ability to give actionable feedback
- Experience training on fraud trends
🎁 Benefits
- Learning budget annually
- Remote work in the UK
- Access to Monzo benefits
- Inclusive, supportive culture
- Flexible work options
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