Onboard and implement strategic customers; address ad hoc requests.
Mentor and train fellow FAMs for continuous improvement.
Build strategic relationships across personas; credibility with senior management.
Communicate value; monitor KPIs; conduct executive business reviews.
Be CS ambassador across product, engineering & GTM; represent customer voice.
Develop repeatable technical solutions and runbooks for customer factors.

🎯 Requirements

3+ years AWS/GCP/Azure consulting.
3+ years in CS Manager or FinOps role.
SQL proficiency and BI dashboards (Looker/Tableau); Excel.
Mentor others; strong collaboration and influencing at all levels.
Expertise in cloud spend reservations and tagging strategies.
FinOps certification required; at least one AWS/GCP/Azure cert.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Finance Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot