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linux grafana python mechatronics jira service management📋 Description
- Manage Field Engineers nationwide
- Act as technical expert for Field Engineering
- Serve as senior escalation point for on-call team nationwide
- Bridge between field experience and engineering development
- Drive post-incident reviews to develop systemic improvements
- Scale the Field Engineering team as our fleet grows
🎯 Requirements
- 3+ years in field engineering/technical ops, with 3+ years leading distributed teams
- Experience in warehouse automation or warehouse robotics
- Experience with production systems with uptime obligations
- Track record of operating within cross-functional team environments
- Willingness to travel (up to 50%) to customer sites nationally
- Background in robotics and/or mechatronics
🎁 Benefits
- Health, dental, and vision insurance
- 401k with 5% matching by Ambi
- Equity ownership
- Unlimited PTO
- Partial WFH
- Free parking on site at HQ
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