Senior Executive IT Support Specialist

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

windows ios zoom itil microsoft 365

๐Ÿ“‹ Description

  • VIP and White Glove support for executives and VIP users.
  • On-site, remote, and direct support during critical events.
  • Manage VIP devices: laptops, mobile phones, and conferencing gear.
  • Prioritize urgent VIP incidents for immediate resolution.
  • Track recurring issues and propose long-term fixes.
  • Represent IT professionally across the business and drive service excellence.

๐ŸŽฏ Requirements

  • 6+ years in IT Support/Service Desk/Deskside roles in enterprise.
  • 3+ years directly supporting executives, board members, or VIPs.
  • Bachelor's degree in IT, Computer Science, or equivalent.
  • Strong networking knowledge and troubleshooting skills.
  • Expertise in Windows, Microsoft 365, Zoom, and iOS.
  • Excellent communication and customer service; professional presence.

๐ŸŽ Benefits

  • Work with executives to shape IT service delivery.
  • High-visibility role with VIPs and cross-department impact.
  • Global company with growth opportunities.
  • Equal opportunity employer and inclusive culture.
  • Professional development and career growth.
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