Related skills
windows ios zoom itil microsoft 365๐ Description
- VIP and White Glove support for executives and VIP users.
- On-site, remote, and direct support during critical events.
- Manage VIP devices: laptops, mobile phones, and conferencing gear.
- Prioritize urgent VIP incidents for immediate resolution.
- Track recurring issues and propose long-term fixes.
- Represent IT professionally across the business and drive service excellence.
๐ฏ Requirements
- 6+ years in IT Support/Service Desk/Deskside roles in enterprise.
- 3+ years directly supporting executives, board members, or VIPs.
- Bachelor's degree in IT, Computer Science, or equivalent.
- Strong networking knowledge and troubleshooting skills.
- Expertise in Windows, Microsoft 365, Zoom, and iOS.
- Excellent communication and customer service; professional presence.
๐ Benefits
- Work with executives to shape IT service delivery.
- High-visibility role with VIPs and cross-department impact.
- Global company with growth opportunities.
- Equal opportunity employer and inclusive culture.
- Professional development and career growth.
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