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looker sql tableau excel power bi📋 Description
- Lead performance, reporting, capacity, and talent mgmt for escrow/closing.
- Grow and develop EO/TC teams; own operating rhythm and dashboards.
- Partner with Title, Lenders, GTM, Finance, and Post-Closing to hit targets.
- Translate company goals into team KPIs, staffing plans, and process improvements.
- Design territory/coverage and governance for scalable escrow execution.
🎯 Requirements
- 10+ years in title/escrow ops across the full closing lifecycle.
- 5+ years people management, including remote multi-state teams.
- Proven ownership of capacity planning, staffing, territory design, and analytics.
- Demonstrated OTC, cycle time, file quality, and client experience improvements.
- Strong tech: Qualia, workflow tools, Excel; BI tools; SQL a plus.
- Excellent communicator with stakeholder mgmt; exec-ready presentations; PLACE values.
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