Senior Escalation Support Engineer - EMEA

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

java docker postgresql mysql kubernetes

πŸ“‹ Description

  • Advanced troubleshooting: resolve complex issues
  • Collaborate with engineering, product and support teams
  • Identify root causes and prevent recurrence
  • Be the point of contact for high-severity escalations
  • Provide critical issue response via live customer calls

🎯 Requirements

  • 4+ years of Camunda or similar product experience
  • Hands-on Java/J2EE with Spring troubleshooting
  • Build simple Java/Spring Boot projects to replicate issues
  • Docker, Kubernetes, REST, Elasticsearch
  • Experience with Postgres, MySQL, or SQL Server; write simple SQL
  • SaaS/Cloud product support experience and strong communication

🎁 Benefits

  • Remote & Flexible: work from anywhere with setup and budget
  • In-person kickoff and team offsites
  • Health & Wellbeing: Modern Health and LSA
  • Financial Security: retirement and life insurance
  • Professional Growth: learning budget yearly
  • Global benefits overview available here
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