Design customer-facing eLearning courses on NICE CXone to boost product skills.
Create new content and update for product releases; align with training needs.
Manage multiple projects with deadlines; ensure quality via design and scripting.
Collaborate with product experts/SMEs to translate features into learner-friendly content.
Develop learning journeys from onboarding to advanced capabilities.

🎯 Requirements

4+ years in instructional design for software product training.
Proficient with Articulate Storyline and Camtasia.
Experience designing eLearning courses and video tutorials.
Strong written and verbal communication skills.
Able to collaborate with global SMEs; manage multiple projects.
Quick learner; adaptable to new software and methods.

🎁 Benefits

NICE-FLEX hybrid model: 2 office days, 3 remote weekly.
Global, growth-focused with internal career opportunities.
Equal opportunity employer committed to diversity.

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