Senior Director, Technical Account Management

Added
2 days ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

customer success cybersecurity saas programmatic

πŸ“‹ Description

  • Lead four specialized teams across segments.
  • Translate objectives into actionable adoption plans.
  • Drive tech adoption, health, and value for customers.
  • Scale operations with cross-functional collaboration.
  • Manage high-touch escalations and ensure outcomes.
  • Build scalable processes for growth.

🎯 Requirements

  • 8+ years in Technical Account Management or related roles; adtech preferred.
  • 3-5+ years leading technical teams.
  • Strong customer engagement and operational leadership.
  • Enterprise-focused with complex environments.
  • Proven escalations leadership across Product/Engineering/Sales.
  • Data-driven with adoption/health KPIs.

🎁 Benefits

  • Total rewards with wellbeing and learning stipends.
  • Flexible work options and dedicated time off.
  • HQ in NYC with teams worldwide.
  • Remote-friendly, global collaboration.
  • Opportunity to shape cybersecurity and ad-tech platforms.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs β†’