Related skills
customer success cybersecurity saas programmaticπ Description
- Lead four specialized teams across segments.
- Translate objectives into actionable adoption plans.
- Drive tech adoption, health, and value for customers.
- Scale operations with cross-functional collaboration.
- Manage high-touch escalations and ensure outcomes.
- Build scalable processes for growth.
π― Requirements
- 8+ years in Technical Account Management or related roles; adtech preferred.
- 3-5+ years leading technical teams.
- Strong customer engagement and operational leadership.
- Enterprise-focused with complex environments.
- Proven escalations leadership across Product/Engineering/Sales.
- Data-driven with adoption/health KPIs.
π Benefits
- Total rewards with wellbeing and learning stipends.
- Flexible work options and dedicated time off.
- HQ in NYC with teams worldwide.
- Remote-friendly, global collaboration.
- Opportunity to shape cybersecurity and ad-tech platforms.
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