Senior Director, Strategic Customer Acceleration

Added
11 hours ago
Type
Full time
Salary
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Related skills

product analytics ai governance llms identity and access management sailpoint identityiq

📋 Description

  • Lead the G2K deployment acceleration program for top enterprise customers with cross-functional teams.
  • Define deployment playbooks to shorten time-to-full adoption across IAM, IGA, and PAM.
  • Create migration accelerators: templates, guides, and integration bridges for SailPoint IdentityNow/IdentityIQ and CyberArk.
  • Drive KPIs: deployment depth, displacement rate, and net expansion revenue for G2K.
  • Partner with Field Sales and CS to embed acceleration resources into strategic plans.
  • Embed AI enablement and governance across lifecycle; use analytics to surface opportunities.

🎯 Requirements

  • 12+ years in enterprise SaaS with strategy, CS, product, or GTM background.
  • Proven track record delivering large-scale enterprise deployments for Fortune 500/G2K.
  • Deep identity knowledge: IAM—Workforce Identity, CIAM, IGA, or PAM.
  • PLG mastery: product-led growth motions and self-serve expansion.
  • Experience with competitive displacement targeting SailPoint or CyberArk PAM.
  • Cross-functional leadership; AI/ML familiarity with LLMs and product analytics.

🎁 Benefits

  • Comprehensive health, dental, vision, 401(k), and generous leave.
  • Total Rewards with equity, bonus, and comprehensive benefits.
  • Global, immersive onboarding and ongoing talent development.
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