Senior Director, Promotions

📋 Description

• Deliver and manage a coherent promotional strategy to boost engagement and retention.
• Optimize the monthly budget to ensure the right players get the right investments.
• Be a thought leader in customer segmentation and lifecycle stages.
• Present insights to senior leadership and translate into repeatable playbooks.
• Develop and own an always-on test & learn roadmap with clear success metrics.
• Drive brand forward with promotions that build loyalty and advocacy.

🎯 Requirements

• 8+ years in Retention or Revenue Operations, incl. 3+ years in leadership.
• Deep understanding of customer segmentation and lifecycle stages.
• Proven experience managing and optimizing a large budget.
• Strong analytical skills to turn data into actionable insights.
• Experience in mobile-first, fast-paced consumer tech or gaming.
• Familiarity with regulatory/compliance in gaming or sports betting (a plus).

🎁 Benefits

• Company-subsidized medical, dental, and vision plans.
• 401(k) with company match.
• Annual bonus.
• Flexible PTO to encourage work-life balance (2 weeks encouraged).
• Generous paid parental leave and disability benefits.
• Company equipment provided (Windows & Mac options).