Senior Director, Patient Services

Added
30 minutes ago
Type
Full time
Salary
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Related skills

analytics compliance reimbursement operations financial_assistance

📋 Description

  • Design and launch a best-in-class patient support program
  • Lead access, reimbursement solutions, and patient education
  • Ensure seamless experience for patients, caregivers, and providers
  • Partner with Market Access, Sales, and Marketing across func teams
  • Define KPIs and drive continuous improvement of service ops

🎯 Requirements

  • Bachelor’s degree required; advanced degree preferred
  • 12+ years in biopharma patient support, launches and access
  • Experience designing and managing hub services and financial assistance
  • U.S. payer coverage, reimbursement mechanics, and specialty pharmacy
  • Analytics and reporting for service programs; compliance knowledge
  • Leadership of cross-functional teams in fast-paced launches

🎁 Benefits

  • Remote work opportunities within the United States
  • Travel to Cambridge, MA several times per year
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