Related skills
payments program management delivery solution engineering issuer processing๐ Description
- Own and scale Solution Engineering and Delivery for issuer processing across Europe.
- Define engagement models with Sales and Account Management across the full customer lifecycle.
- Build and maintain standardized Solutions & Delivery framework for consistency, speed, and quality.
- Establish KPIs for Time to Value, delivery quality, predictability, and customer satisfaction.
- Drive automation, process simplification, and reusable solution components.
- Ensure scalable, compliant solutions aligned to product and market strategy.
๐ฏ Requirements
- 15+ years leading Solution Engineering, Delivery, or Customer Operations in payments.
- 10+ years scaling large, customer-facing operations in high-growth settings.
- Deep expertise in payments: issuer processing, program management, card networks, BIN sponsorship.
- Strong in process design, operational transformation, and Time to Value.
- Proven ability to influence senior stakeholders and card networks.
- Strategic yet hands-on leader with ability to grow high-performance teams.
๐ Benefits
- Premium private medical and dental coverage.
- Generous time off with floating holidays.
- Retirement savings with company contribution.
- Equity in a publicly traded company and ESPP.
- Monthly remote work stipend.
- Annual development stipend.
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