Senior Director, Operations - EU / UK

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

payments program management delivery solution engineering issuer processing

๐Ÿ“‹ Description

  • Own and scale Solution Engineering and Delivery for issuer processing across Europe.
  • Define engagement models with Sales and Account Management across the full customer lifecycle.
  • Build and maintain standardized Solutions & Delivery framework for consistency, speed, and quality.
  • Establish KPIs for Time to Value, delivery quality, predictability, and customer satisfaction.
  • Drive automation, process simplification, and reusable solution components.
  • Ensure scalable, compliant solutions aligned to product and market strategy.

๐ŸŽฏ Requirements

  • 15+ years leading Solution Engineering, Delivery, or Customer Operations in payments.
  • 10+ years scaling large, customer-facing operations in high-growth settings.
  • Deep expertise in payments: issuer processing, program management, card networks, BIN sponsorship.
  • Strong in process design, operational transformation, and Time to Value.
  • Proven ability to influence senior stakeholders and card networks.
  • Strategic yet hands-on leader with ability to grow high-performance teams.

๐ŸŽ Benefits

  • Premium private medical and dental coverage.
  • Generous time off with floating holidays.
  • Retirement savings with company contribution.
  • Equity in a publicly traded company and ESPP.
  • Monthly remote work stipend.
  • Annual development stipend.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest โ€” finding, filtering, and applying while you focus on what matters.

Related Engineering Jobs

See more Engineering jobs โ†’