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data analytics looker salesforce tableau bi tools📋 Description
- Act as Senior Director of Customer & Partner Operations, owning planning, analytics, and cadence.
- Lead cross-functional ops for customer success, services, support, and partners.
- Shape how we measure and track the Customer & Partner GTM model.
- Lead the CCO Strategy & Operations team and executive review models.
- Own operating cadence: QBRs, pipeline reviews, forecasts, and board reports.
- Collaborate with Product, Engineering, Finance, and Legal to remove friction.
🎯 Requirements
- Bachelor's degree with quantitative/business focus; MBA or advanced degree preferred.
- 12+ years in Sales Ops, Revenue Ops, or CS Ops in high-growth enterprise software.
- Executive ownership of strategy, planning, analytics, and ops for Customer/Partner functions with C-suite partners.
- Strong analytical skills to translate data into executive-ready narratives.
- Deep familiarity with Salesforce, Gainsight (preferred), and BI tools (Tableau/Looker).
- Track record of building scalable processes and cross-functional alignment without authority.
🎁 Benefits
- Hybrid work model in the San Francisco Bay Area.
- Generous parental leave policy (20 weeks).
- Fertility and adoption assistance.
- Employee affinity groups and culture programs.
- Comprehensive health benefits and 401(k) plan.
- Supportive culture and leadership commitments.
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