Senior Director, Community & Advocacy

Added
29 minutes ago
Type
Full time
Salary
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πŸ“‹ Description

  • Lead the Braze community function, platform, and regional events.
  • Own Braze Customer Champions and advocacy programs.
  • Manage Customer Advisory Boards with executives.
  • Own customer storytelling across video, written, and campaigns.
  • Align community, advocacy, and learning with product and GTM.
  • Build and develop a five-person team and set direction.

🎯 Requirements

  • Led a customer advocacy program at scale in B2B software.
  • Managed a customer community at meaningful scale.
  • Comfortable in pipeline conversations; quantify impact.
  • Cross-functional with PMM, CX, Product, Demand Gen, Events.
  • Builder who develops people and teams.
  • Experience with new platforms and AI tooling.

🎁 Benefits

  • Competitive compensation that may include equity
  • Retirement and ESPP plans
  • Flexible paid time off
  • Comprehensive health plans (medical, dental, vision)
  • Fertility benefits and equal parental leave
  • Professional development stipend and yearly learning budget
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