Senior Director, Client Service (B2B) (Canada)

Added
20 days ago
Type
Full time
Salary
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Related skills

account management salesforce negotiation client relationship management executive presence

๐Ÿ“‹ Description

  • Oversee and grow a portfolio of key strategic accounts ($8-15MM rev)
  • Build strong client relationships; liaison with executive leaders
  • Understand client brand, goals, and long-term objectives
  • Partner with clients and teams to create impactful customer experiences
  • Guide cross-functional teams from initiation to completion
  • Promote Bounteous integrated solutions and grow partnerships

๐ŸŽฏ Requirements

  • 5+ years of account leadership as client partner or engagement lead
  • 10+ years in professional services and/or consulting
  • 5+ years in US B2B sectors (industrial, manufacturing, etc.)
  • Experience with US financial services sector a plus
  • Proven success growing portfolios and expanding client accounts
  • Strong business acumen and strategic, customer-experience focus
  • Excellent verbal and written communication; executive presence
  • Ability to travel and work on-site with clients 60% of the time
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