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salesforce outreach artificial intelligence marketo marketingautomation📋 Description
- Own and evolve digital CS programs across the lifecycle.
- Design, build, and optimize targeted digital journeys.
- Collaborate across CS, Product, Support, Ops, Marketing, Data.
- Scale onboarding to activation and beyond with measurable impact.
- Remote role within North America; report to Senior Manager, DCS.
🎯 Requirements
- 6+ years in Digital CS, Lifecycle Marketing, Growth Ops, or SaaS.
- Proven track record building scalable lifecycle programs.
- Experience creating campaigns and journeys, not just accounts.
- Strong understanding of onboarding, activation, adoption, retention, renewal.
- Translate signals into clear campaign strategies.
- Hands-on with Gainsight, Salesforce, Marketo, Outreach.
🎁 Benefits
- Health benefits and dental coverage
- Generous PTO policy
- RSU program and retirement matching
- Free 1Password account
- Volunteer days and Bonusly recognition
- Remote-first with occasional travel
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