Related skills
java linux postgresql mysql rest api📋 Description
- Identify root causes of customer-reported problems in the platform.
- Respond to issues and apply workarounds to restore usage.
- Improve observability by enhancing logging and monitoring.
- Collaborate with Product Engineering to clarify requirements.
- Focus on edge cases and ensure reliable fixes.
🎯 Requirements
- 4+ years in a customer-facing SaaS role.
- Hands-on Linux experience; MySQL and PostgreSQL.
- Troubleshoot web-based applications.
- Experience with Java and REST API.
- Collaborate closely with software developers.
- Bachelor's degree or equivalent; US citizen; no visa sponsorship.
🎁 Benefits
- Competitive total rewards: bonus potential, equity, Flex Fund stipend, 401k.
- Health coverage and time off offerings.
- Diversity, equity and inclusion initiatives.
- Accommodations for Applicants form available.
- Benefits overview on Collibra careers site.
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