Senior Customer Success Partner, Enterprise

Added
6 days ago
Type
Full time
Salary
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Related skills

slack salesforce jira notion zoom

πŸ“‹ Description

  • Primary strategic partner for enterprise customers; guide long-term success.
  • Build multi-threaded relationships with stakeholders; onsite engagements.
  • Drive platform adoption by analyzing engagement data; identify risks and opportunities.
  • Lead strategic reviews, success planning, and roadmap discussions.
  • Collaborate with Implementation/Services for onboarding and adoption at scale.
  • Partner with Product Support to route technical questions efficiently.

🎯 Requirements

  • Passionate about influencer marketing, creator content, and social measurement.
  • 5+ years in strategic customer-facing role in influencer marketing.
  • Experience managing Fortune 500 brands; enterprise needs.
  • Proven success meeting business KPIs and advocacy metrics.
  • Skilled navigating complex organizations; build relationships at multiple levels.
  • Proficient in Salesforce, GSuite, Zoom, Slack, Notion, Jira.

🎁 Benefits

  • People: collaborative and friendly teammates.
  • Guidance: learning platform for success from day one.
  • Work-life harmony: 25 days vacation, floating holidays, wellness stipend, parental leave.
  • Stock options as part of equity-sharing program.
  • Healthcare coverage: mental health, dental, vision, and more.
  • Perks: stipends for wellness, devices, home office setup, meals.
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