Senior Customer Success Partner, Enterprise

Added
1 day ago
Type
Full time
Salary
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Related skills

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πŸ“‹ Description

  • Serve as primary strategic partner for enterprise customers.
  • Build multi-threaded relationships with key stakeholders with regular updates.
  • Drive platform adoption by analyzing engagement data and risks.
  • Lead strategic reviews and roadmap discussions aligned with goals.
  • Collaborate with Implementation, Services, Product Support, Insights, and Sales.
  • Maintain account docs and adoption data for proactive management.

🎯 Requirements

  • 5+ years in strategic, customer-facing roles.
  • Experience with influencer marketing for brands or agencies.
  • Experience managing Fortune 500 brands with enterprise needs.
  • Proven success hitting business KPIs and advocacy metrics.
  • Skilled at navigating complex orgs across multiple levels.
  • Proficient in Salesforce, GSuite, Zoom, Slack, Notion or Jira.

🎁 Benefits

  • Collaborative, friendly teammates.
  • Access to learning platform and training.
  • Surprise meal stipends for remote work.
  • Work-life harmony: vacation, holidays, wellness.
  • Comprehensive health package: medical, dental, vision.
  • 401k plan and retirement benefits.
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