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salesforce enterprise software cloud architecture process automation gainsight📋 Description
- Be the trusted advisor to enterprise customers in UKI, aligning Camunda tech to goals
- Develop customer success plans with KPIs, stakeholders, and adoption plan
- Establish trust-based relationships to maximize value from Camunda
- Champion customer-centricity to improve retention and loyalty
- Collaborate with Sales to grow accounts and leverage relationships
- Collaborate with Product Management and Marketing to foster best practices and references
🎯 Requirements
- Ability to use Camunda product
- 5+ years in CS/Consulting/Strategic Account Management in enterprise software
- Proven ability to drive retention and expansion via value-based engagement
- Strong commercial acumen and track record of influencing buying decisions
- Experience engaging with senior stakeholders, including C-level executives
- Experience leveraging Salesforce, Gainsight, or CS platforms to manage adoption
🎁 Benefits
- Remote & Flexible: work from anywhere with home office budget and flexible time off
- In Person Connection: Annual Kickoff, team offsites, and Camundi budgets
- Health & Wellbeing: healthcare access, mental health support, Live Well LSA program
- Financial Security: retirement/pension plans and life/disability insurance
- Professional Growth: annual learning allowance up to €1,000
- Equity: Virtual Stock Option Plan (VSOP) where applicable
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