Related skills
azure devops aws gcp sdlc📋 Description
- Own the post-sale customer journey across onboarding, adoption, and renewal.
- Drive value by aligning Cortex to engineering excellence and modernization.
- Serve as a technical advisor with Cortex, SDLC, and cloud-native know-how.
- Lead executive reviews and renewal negotiations tied to ROI.
- Identify risks early and create action plans to boost customer health.
- Advocate for customers with Product/Engineering/Sales to influence roadmap.
🎯 Requirements
- 5+ years in CS, Solutions Engineering, or SaaS roles; focus on dev tools.
- Proven success managing large enterprise accounts with renewal/expansion.
- Able to converse with technical users and executives (CTO/VP Eng).
- Deep SDLC, DevOps, cloud infra (AWS, GCP, Azure), internal platforms.
- Strong business acumen; frame work in ROI and strategic initiatives.
- Action-oriented, ownership mindset; thrives in fast-paced, high-accountability environs.
🎁 Benefits
- National medical, dental & vision insurance
- $400 monthly perks stipend
- $1,000 yearly Learning & Development stipend
- Unlimited PTO
- Remote & flexible working hours
- Gender-neutral parental leave
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