Related skills
change management legaltech ediscovery executive communication enterprise customer success📋 Description
- Own net dollar retention and case growth across your strategic book of business
- Become a trusted advisor to executives, shaping eDiscovery and GAI strategy
- Demonstrate Everlaw with sub-segment use cases to drive adoption and value
- Lead customers through change management, driving feature adoption and time-to-value
- Lead regular check-ins, business reviews, and ROI conversations with clear communication
- Own account health and expand relationships with credibility and trust
🎯 Requirements
- 8+ years in enterprise CS; eDiscovery/legal tech a plus
- Trusted advisor with change-management to modernize workflows
- Consultative, value-led growth; renewals and ARR
- Data-driven; use usage metrics and health indicators
- Navigate complex orgs: Legal, IT/Sec, Procurement, execs
- Authorized to work in the United States; no visa sponsorship
🎁 Benefits
- Equity program
- 401(k) retirement plan with company matching
- Health, dental, and vision
- Flexible Spending Accounts for health and dependent care expenses
- Paid parental leave and sick leave
- Seventeen paid vacation days plus 11 federal holidays
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