Related skills
account management customer success salesforce saas renewals📋 Description
- Drive value for SLED customers and ensure Tanium adoption
- Collaborate with CSMs, AE, ES, partners, and sales
- Align Tanium capabilities to customer outcomes
- Support renewals and upsell opportunities in assigned accounts
- Lead executive business reviews and success plans
- Build trusted relationships to influence adoption and retention
🎯 Requirements
- 7+ years in Customer Success, Account Management, or SaaS
- Proven renewals and upsell track record
- Experience with Salesforce and Gainsight
- Strong communication and executive relationship skills
- Experience with State/Local Government or Higher Ed a plus
- Willingness to travel 5-15%
🎁 Benefits
- Equity awards and medical/dental/vision coverage
- Health Savings Account and Flexible Spending Account
- Transportation savings and 401(k) with match
- Life, disability, and accident coverage
- Employee assistance programs
- Volunteer time off and wellbeing programs
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