Senior Customer Success Manager (Singapore)

Added
8 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm account management data analysis customer success security

πŸ“‹ Description

  • Manage and grow key customers in Singapore
  • Serve as primary contact and trusted advisor
  • Drive adoption, retention and expansion of Cloudflare solutions
  • Collaborate with Sales, Support and Product to resolve issues
  • Analyze customer data and share insights with leadership
  • Develop and execute customer success plans

🎯 Requirements

  • Strong understanding of cloud-based tech and app security
  • Experience in a customer-facing role in tech industry
  • Proven track record managing large, complex accounts
  • Able to work independently and in a fast-paced team
  • Excellent communication and stakeholder management
  • Strong problem-solving and strategic thinking
  • Bachelor's degree in technology or equivalent experience

🎁 Benefits

  • Equal opportunity employer
  • Commitment to diversity and inclusion
  • Reasonable accommodations available
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