Related skills
crm slack ms office salesforce saas📋 Description
- Build relationships with customers, including Toast execs; maintain Salesforce records.
- Retain SaaS revenue through consultative engagement and product recommendations.
- Drive activation and adoption across Toast product suite by analyzing usage.
- Lead demos and ensure customers maximize Toast value.
- Partner with leadership to own escalations and gather VOC feedback.
- Build cross-functional partnerships to engage customers when needed.
🎯 Requirements
- Must be located in New York City.
- 6+ years account management experience.
- Mid-Market or Enterprise customer management experience.
- Strong leadership and cross-department collaboration.
- Excellent communication and executive-level presentation skills.
- Ability to operate independently in a changing environment.
🎁 Benefits
- Hybrid work model fostering in-person collaboration.
- Total rewards package with competitive compensation and benefits.
- Accommodations available for disabilities in hiring.
- Learn more about benefits at https://careers.toasttab.com/toast-benefits.
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