Related skills
account management customer success relationship management enterprise cross-selling๐ Description
- Accelerate revenue via value-based consultations and demos.
- Be trusted partner for enterprise opportunities; align business goals.
- Drive CS initiatives to enhance capabilities and revenue impact.
- Build cross-functional relationships with Product, Sales, Marketing, and Solutions.
- Coach and mentor junior CS team members.
- Fluent English with strong communication and leadership.
๐ฏ Requirements
- Proven track record as a Senior/Enterprise CSM.
- Experience managing complex large clients (50+ employees).
- Strong communication/presentation skills; leadership and confidence.
- Understand business requirements and technical problems; advise on best practices.
- Proven track record of building relationships with senior executives in enterprise accounts.
- Identify upsell and cross-sell opportunities.
๐ Benefits
- Work from anywhere.
- Flexible paid time off.
- Flexible working hours (async).
- 16 weeks paid parental leave.
- Mental health support services.
- Stock options.
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