Related skills
account management cloud renewals stakeholder management it services📋 Description
- Own and lead customer relationships, strategy and governance
- Build and drive outcome-focused roadmaps
- Run QBRs and executive forums that enable decisions
- Deliver on renewals and identify strategic growth opportunities
- Manage the full customer lifecycle (onboarding, renewal, expansion)
- Partner with Sales, Delivery and Finance for aligned execution
🎯 Requirements
- 5+ years in Customer Success, Account Management, Business Analysis or Consulting
- Proven success in renewals and account growth
- Strong commercial and strategic thinking
- Confident influencing senior stakeholders
- Structured, proactive and outcome-focused
- IT services, cloud, or complex customer environment experience
🎁 Benefits
- Flexible working arrangements
- Supportive leadership and clear career pathways
- Exposure to meaningful, real-world technology projects
- Collaborative culture focused on learning and improvement
- Health insurance
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