Lead day-to-day relationships for high-value customers (Fortune 1000) with Enterprise.
Guide customers to success on their social journey with Enterprise and partner products.
Build relations from end users to executives; ensure best-in-class experiences.
Maintain product and social-media expertise; stay current on trends.
Onboard customers, define Mutual Account Plans, and run value workshops.
Monitor account health and adoption; drive adoption strategies and workflows.

🎯 Requirements

Extensive SaaS customer-facing/account management experience.
Fluent in Italian and English.
Strong knowledge of social media for business use.
Tech-savvy; quick to learn new tools and explain features.
Collaborative, customer-focused, and effective communicator.
Problem solving and results-driven mindset.

🎁 Benefits

Remote work with flexible schedule.
Open to France and Luxembourg applicants.
Contract through February 2027.

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